Privacy Policy

Last Updated: December 19, 2025

1. Introduction

Dynamic Discoveries ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password
  • Profile Information: Biography, preferences, child information for enrolled families
  • Contact Information: Phone number (optional, for SMS notifications)
  • Communication Data: Messages sent through our platform
  • Payment Information: Billing details processed securely through our payment providers

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Session information and cookies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our educational services
  • Process registrations and payments
  • Send you important updates about programs and schedules
  • Facilitate communication between families, facilitators, and administrators
  • Send notifications via email and SMS (with your consent)
  • Respond to your inquiries and provide customer support
  • Ensure the safety and security of our platform
  • Comply with legal obligations

4. SMS/Text Message Communications

If you provide your phone number and consent to SMS notifications:

4.1 What We Send

  • New message alerts from facilitators, designers, or administrators
  • Important program updates and schedule changes
  • Account verification codes (when enabled)

4.2 Phone Number Storage

Your phone number is stored securely in our database and is only used for:

  • Sending SMS notifications you have opted into
  • Account verification purposes

4.3 Message Frequency

Message frequency varies based on your activity and notification preferences. You control which notifications you receive through your account settings.

4.4 Opting Out

You can opt out of SMS notifications at any time by:

4.5 Carrier Charges

Standard message and data rates may apply. We are not responsible for any charges from your mobile carrier.

4.6 Third-Party Service

SMS messages are sent through Microsoft Azure Communication Services. Your phone number may be processed by Azure to deliver messages. See Microsoft's Privacy Statement for more information.

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (payment processing, email/SMS delivery, cloud hosting)
  • Facilitators and Staff: To enable program delivery and communication
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and employee training

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Data portability

To exercise these rights, contact us at privacy@dynamicdiscoveries.com.

9. Children's Privacy

Our services are designed for families with children. We collect child information only as provided by parents/guardians for educational program purposes. We do not knowingly collect personal information directly from children under 13 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: